Can I reserve a car in advance?

Yes, you can reserve a car for your desired date in advance. Booking early allows you to choose your preferred car class and be sure it will be available on the day you need it.

Can the lease term be extended if plans have changed?

Yes, the rental period can be extended provided that the vehicle has not been reserved by another customer. To do so, simply contact the manager in advance.

Is it possible to travel outside of Kyiv or the region?

Yes, you can drive outside of Kyiv and travel around Ukraine. The terms of the trip are agreed upon when the rental is arranged.

What should you do in case of a breakdown or an unexpected situation on the road?

In the event of any technical malfunction or force majeure, please contact our customer support team. We will promptly assist you in resolving the issue or offer a replacement vehicle.

Do I need to pay a deposit when renting a car?

No, renting a car from ProCars does not require a deposit. All vehicles come with full insurance coverage, making the rental experience as convenient and safe as possible for the customer.

Can I travel abroad in a rental car?

Yes, you may leave Ukraine provided you have made prior arrangements and have the necessary documents.

Can I rent a car with a driver?

Yes, we offer car rental services with a professional driver. This option is ideal for business trips, events, or transfers and is available upon request.

Is it okay to let someone else drive while traveling in a rental car if the driver is tired?

Yes, but only if that person is listed as an additional driver in the rental agreement. This is important for insurance coverage: in the event of an accident or other incident, insurance coverage applies only to the drivers listed in the documents. Therefore, if you plan to share the driving, you should add an additional driver right away before your trip.

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Issuance and return of the vehicle

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At ProCar, we understand that your time is valuable, which is why we offer flexible car drop-off and return services. You can pick up or return your vehicle for an additional $15 fee, giving you maximum convenience if your plans change.

It costs $15 during business hours (9:00am-19:00pm) and $20 after hours (7:00am-9:00pm).

This is convenient for those who value their time and want to get the car right at the address.